Terms & Conditions

Welcome to our store. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. Product Use: Our skincare products are intended for external use only. While our formulas are crafted with natural, gentle ingredients suitable for all skin types, we recommend performing a patch test before full use. Discontinue use if irritation occurs. We are not responsible for any individual reactions to ingredients.

2. Orders and Payment: All prices are listed in USD and are subject to change without notice. Orders are processed once payment is received in full. We reserve the right to cancel any order at our discretion, with a full refund.

3. Shipping and Delivery: We aim to ship orders within 4 business days. Shipping times may vary based on location and carrier. We are not liable for delays caused by shipping providers or customs.

4. Returns and Refunds: Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless a product arrives damaged or you received the wrong item. Please contact us within 7 days of delivery with a photo and order number for assistance.

5. Intellectual Property: All content on this website (including text, images, product names, and branding) is the property of The Tallow Well and may not be used or reproduced without written permission.

6. Privacy: Your privacy is important to us. Please refer to our Privacy Policy for how your data is collected, used, and protected.

7. Disclaimer: We make no medical claims about our products. They are not intended to diagnose, treat, cure, or prevent any disease. Please consult your healthcare provider for any concerns.

8. Governing Law: These terms are governed by the laws of Utah, USA. By using our services, you agree to submit to the jurisdiction of its courts.